1. COMPANY

SWAG STORE - is the registered trademark of S.C. Jolie Divas S.R.L. inregistrata la Registrul Comertului cu CUI : 46169270, avand sediul social in Prelungirea Ghencea, Bucuresti.
Contact: telefon Tel: (+40) 770783753, e-mail contact@swagstore.ro 

Seller -S.C. Jolie Divas S.R.L 

Buyer - any natural person who is over 16 years old, makes an account on the site and places an order.

Client - can be any natural person who is over 16 years old or obtains access to the CONTENT, through any means of communication made available by SWAG STORE (electronic, telephone, etc.) or based on an existing usage agreement between S.C. Jolie Divas S.R.L. and this and that requires the creation and use of an ACCOUNT.

User - any natural person registered on the site, who, by completing the account creation process, has given his agreement regarding the site specific clauses in the General Terms and Conditions section.

SITE - Domain swagstore.ro

2. GENERAL

2.1. The document sets out the terms and conditions of use of the Site to the Client, in case he does not have another valid usage agreement, concluded between SWAG STORE and him.

2.2. The use, including but not limited to accessing, visiting and viewing the content, implies the Client's adherence to these terms and conditions; The client undertakes to permanently monitor the terms and conditions that can be updated, modified and completed. In case of misunderstandings, the Terms and Conditions applicable at the time of order and its written notification to SWAG STORE apply.

2.3. By using the Site the Client is solely responsible for all activities arising from its use. Also, it is liable for any material, intellectual or electronic damages or of any other kind produced to the Site or to any third party with whom SWAG STORE has contracts, in accordance with the Romanian legislation in force.

2.4. In case the Client does not agree and / or does not accept and / or revoke his acceptance given for the Document he will send an e-mail to contact@swagstore.ro specifying that:

2.4.1. It gives up: access to www.swagstore.ro, receiving newsletters from SWAG STORE of any kind (electronic, telephone, etc.)

2.5.2. It may return at any time to its decision not to agree and / or not accept the document, in the form in which it will be available at that time.

2.5. In order to exercise the right provided for in Article 2.5, it may contact SWAG STORE or use the links contained in the content received from SWAG STORE intended for this purpose.

3. CONTACT FOR CUSTOMERS

3.1. SWAG STORE publishes on the site the complete and correct identification and contact data by the Client in his account.

3.2. By using the contact form or creating the account on the site, the Customer automatically allows SWAG STORE to contact him by any available means including electronic means.

3.3. The partial or complete completion of the contact form and its sending is in no way a commitment by SWAG STORE to contact the Customer.

3.4. Accessing the Website, using the information presented within it, visiting the pages or sending e-mails or notifications addressed to SWAG STORE is done electronically, by telephone, or any other means of communication available to the Customer and SWAG STORE, being considered so that it agrees to receive notifications from SWAG STORE in electronic and / or telephone mode, including email communications.

 4. NEWSLETTERS AND ALERTS

4.1. At the moment, the Client creates an Account on the Site, accepting the Document (Terms and Conditions), he has the right to express or not the agreement regarding the receipt of newsletters from SWAG STORE.

4.2. The data taken from the Member for the purpose of sending newsletters, can and will be used by SWAG STORE within the limits of the Privacy Policy.

4.3. The renunciation of receiving the newsletters by the Client can be done at any time:

4.3.1. Using the special link intended for any newsletters (at the bottom of the email in the "Click here to unsubscribe" section)

4.3.2. By modifying the acceptance of receiving newsletters from the Client account, from www.swagstore.ro.

4.3.3. By contacting SWAG STORE at the above data, according to the contact information, and without any subsequent obligation of one party to the other or without any party being able to claim the other damages.

4.46. SWAG STORE will not include in the newsletters any other advertising material in the form of content referring to any third party that is not a trading partner of SWAG STORE, at the time of sending newsletters and / or alerts.

5. CONFIDENTIALITY POLICY

5.1 Swagstore.ro tries to optimally protect the right to privacy and image of the users of the site. We aim to offer the users of the site a safe online experience that will not adversely affect their personal life.

In this regard, we make every effort to ensure that the information that users enter into our database is used only for ecommerce purposes. We do not practice spam.

5.2 The area of ​​security of personal data and the cookie policy

The confidentiality agreement regarding the personal data security policy covers how personal data is processed that can identify you when you use the swagstore.ro website.

5.3 General information collected by swagstore.ro

When registering on the site swagstore.ro, by creating an account, accessing, ordering or purchasing SWAG STORE products, swagstore.ro will process personal information that can identify a specific person.

Swagstore.ro uses the information stored - the details provided by you at registration and the activity carried out on our site - in order to facilitate access to this site, to improve certain products and services and to inform you about the latest products that are you interested.

For users subscribed to the newsletter, the subscription can be done directly from the latest newsletter received or from the client account.

5.4 Disclosure and transmission of personal information

Swagstore.ro will not transmit (by sale or rent) to third parties your personal information.

5.5 Your right to modify and delete your data held by the operator

Swagstore.ro grants the user the right to change your contact details that you have registered when creating the account or sending an order. You can also ask the operator to delete your data at any time.

5.6 Data security

For confidentiality and data security, your account is password protected; swagstore.ro makes all necessary efforts and uses the latest technologies available to ensure data protection and security.

5.7 Cookies

In order to provide you with a smooth navigation on the sites swagstore.ro we use an Internet browser feature called `cookie '. Cookies are small files that the browser places on the user's hard disk. These cookies are used to store usernames, passwords and preferences, to monitor site visits, and to customize the pages according to the visitor. You have the option to set your browser to reject cookies. In this case, however, there will be a negative impact on browsing our site.

5.8 Changes to the privacy policy

If we consider that a change of confidentiality rules is necessary, we will publish the respective changes on this page to inform you about the types of information we collect and how we use them. If you have any questions about our privacy policy, please write to us by email.

6 PROPERTY RIGHTS

The site www.swagstore.ro is wholly owned and operated by SC SWAG STORE S.R.L. The use in any form and for any purpose of the materials published on the site (including the name, design and structure of the site, the images of the products, texts), without the consent of SC SWAG STORE SRL is forbidden and will be punished according to the Romanian legislation.

7. PRODUCT PRICES AND PAYMENTS

7.1 All prices (including those relating to transport) displayed on the online store www.swagstore.ro are final, in RON and include VAT.

Before completing the order you will know exactly what the final amount you have to pay for the order, including the transport services.

7.2 Occasionally the SWAG STORE store will practice promotions and discounts on the commercialized products. These will be indicated in the category page, product page and shopping cart.

7.3 We also reserve the right to change prices without prior notice, without affecting the orders already confirmed.

7.4 The cost of transport differs depending on the value of the order.

The delivery is made only through the fast courier company

7.5 Methods of payment:

7.5.1. in reimbursement system - you will pay the value of the order and the transport (if applicable) when the parcel is received by the representative of the courier company.

7.5.2. through the secure online payment platform 

8. ORDER

Submitting an order to www.swagstore.ro is easy and fast. The order can be sent by creating an account or sending it without saving the data in the account.

The first step is to view the existing products in stock.

When you have found the product or products you want, select the size (if applicable) and press the "Add to Cart" button.

You can always view the contents of your basket by accessing the "See basket" button at the top right of the site.

In order to complete the order you must provide us, in the order form, your details and the delivery address. If you have been shopping with us and you already have an account then it is sufficient to enter the email address with which you have registered and the password used.

To place an order on www.swagstore.ro it is not necessary to create an account but we recommend this. Complete the fields in the form and follow the instructions there. We recommend that you use a valid and frequently used email address.

After logging in / registering, check the contents of your cart as well as the address at which you want the order to be shipped.

Then choose the method of delivery and payment and press the "Send order" button.

The order you issued becomes valid from the moment it is accepted by us.

We reserve the right not to ship orders if we fail to contact you for order confirmation.

9. DELIVERY

9.1 The delivery of the ordered products in the eshop SWAG STORE is done only through the fast courier company.

9.2 The delivery time is between 4 - 5 working days from the moment of confirmation of the order by us.

9.3 We are not responsible for any delays that may occur in the actual delivery process, after the parcel has been delivered to the courier company.

9.4 Orders placed on Saturdays and Sundays or on public holidays shall be processed and confirmed on the first working day.

10. RETURN OF PRODUCTS

10.1 According to the Romanian legislation in force, the cancellation of the purchase by unilateral termination of the contract can be made within 14 calendar days from the receipt of the product and is applicable only to consumers customers natural persons who have purchased the product remotely in compliance with the conditions OG 34/2014.

To begin the procedure of returning a product, to replace it with another product or to receive its value, please notify us of your intention at contact@swagstore.ro

10.2 The money will be refunded only if the products do not correspond to those ordered on the site.

10.3 The cost of transporting the returned product as well as the transport of the replaced one to you is fully borne by you.

10.4 Conditions for returning the products:

- the used products cannot be returned

- the product does not show signs of wear, it is not damaged

- the products will be returned in a package that does not allow the product to be damaged during the transport

- the product must be returned in the original packaging and contain the label intact

- we reserve the right to refuse damaged packages or products that show signs of wear

- the returns will be made only with the invoice received, the labels present on the product and the packaging

- for the products purchased at a discount, the money cannot be refunded, but their value in other products in our store

10.4 In the case of products delivered incorrectly or with manufacturing defects please contact us by e-mail at contact@swagstore.ro or at the phone number .

10.4.1 Return and return shipping costs will be borne by swagstore.ro.

11. DISPUTES

11.1. By using / visiting / viewing any content submitted by SWAG STORE by you you at least agree to the "Terms and Conditions" provisions.

Any dispute regarding these Terms and Conditions that may arise between you and SWAG STORE will be resolved amicably.

11.2. If any of the above clauses will be found invalid or invalid, whatever the cause, this clause will not affect the validity of the other clauses.

11.3. This document has been drafted and will be interpreted in accordance with the Romanian legislation.

12. FINAL PROVISIONS

12.1. SWAG STORE reserves the right to make any changes to these provisions, as well as any changes to the site / its structure / service, as well as any content without prior notice.

12.2. Within the terms of the Terms and Conditions, SWAG STORE will not be held responsible for any errors that have appeared on the site for any reason, including due to modifications, settings, etc., which are not made by the site administrator.

MOTTO SWAG

"Our clothes and your attitude make you a SWAGGER."